Jun. 19: I am not a Luddite

…but I was hating technology today. I did yesterday, too, and the day before.

I upgraded my iPhone software and our Internet connection died. While I doubt the two events are connected, they did happen at the same time and I find that highly suspect. After running around the house and checking all the computers, I finally decided the problem was with our router. I bought a new one last night and went through the set-up with the highest of hopes. Did it work? Did we get reconnected?

Hay-ull no.

In desperation, I called tech support and explained my problem, admitting that I was pretty sure it was something I had done wrong. The guy—who was in Beaverton, not India, believe it or not—assured me that he knew exactly what was happening and could fix it for me remotely because IT WASN’T MY FAULT AT ALL. And that’s exactly what he did. And it took every bit of restraint I could muster not to offer to have his babies.

Jim, at Comcast in Beaverton? I love you.

Now that I’m back online I can catch up on everything I’ve been unable to do for the past few days. Watch this space for more updates soon. Oh, and the coolest thing about the iPhone upgrade? Now I can sync my Outlook notes. I’m sure you’re relieved to know this.